What our customers have said:

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Unforgettable

Hello Ladies,

We just want to Thank you all so much for everything you did for us Regarding our holiday.
We had the most amazing time, and will be sure not to forget any of the memories
anytime soon. 

Also many thanks to Clement for all of his hard work.


Regards Krisi and Cassy :)

June 2013

Just wanted to let you know

Hello Eri,

I’m not sure if you remember me but you helped organize my recent visit to Japan and I met up with you at your workplace one morning to collect documents etc just before I left. 
I returned from Japan last Friday and I just wanted to let you know that I had a great time and to thank you for all your help.
All went very smoothly , the hotels were all easy to locate and very close to a railway station. I particularly liked Matsumoto (great castle!) and Kanazawa, which is like a smaller and less crowded version of Kyoto. The weather was lovely and sunny and a lot warmer than I had expected.
Tokyo was buzzing of course. The Studio Ghibli museum was a lot of fun, I’m glad I made the effort to go there.
Tsumago was interesting and “off the beaten tourist track” and the surrounding countryside was absolutely stunning.
Anyway, thanks again for your help. If you need a reference at all let me know.

David

June 2013 , , , , , , ,

Absolute Gem

Hi Clement,
 
Just writing to let you know that your consultant Esther is amazing!  
She has helped me out so much with two of my bookings in the last 2 weeks and has always been really attentive, friendly and knowledgeable. 
She is an absolute gem and an asset to your team!
 
Warm Regards,
Tammy

May 2013

Very Happy

Hi Clement,
 
Just to let you know MR.GO returned from his trip to Japan.
 
He was very happy with all the arrangements and was pleased with the service and standard of the JTB tours.
 
Kind Regards.
 

Phillip 

May 2013

Everything was Perfect

Hi Eri,
 
I just wanted to tell you that my daughter and I had a fantastic time in Japan.
It was one of the best holidays I have ever had and I can’t thank you enough for organizing everything for me.
Everything was perfect and with your instructions we had no trouble finding our way around Tokyo and Kyoto.
It was an amazing experience.
Thank you so much for everything.
 

Danny

,

Thanks for all the work with such little time.


Hi Akiko,

I just wanted to say we have received all documents and everything appears to be in order. Thank you for your help on this booking I really appreciate the work you did with such little time.

Have a great weekend.

Victoria

May 2013

A Wonderful Holiday


Morning Emerald,

I would like to thank you for your time and effort in putting together our travel Itinerary to Japan during a demanding high season on a short notice, as well as putting up with my particular preferences. You have pretty much saved the trip.

Peter and I had a wonderful holiday and enjoyed touring the cities using the impressive train service without any problems.

The impressive hotels were very much the Tokyo ones particularly the Park Hyatt and Kyoto’s Brighton hotel was amongst the very good ones.

Your detailed instructions and pamphlets were very helpful.

Kindest Regards,
Hannah

May 2013 , , ,

All coordinated like clockwork!


Dear Emerald

I returned from Japan yesterday and I already miss it.
I wanted to thank you and JTB for making my time there so enjoyable.
The tours and the guides were wonderful.
It was all coordinated like clockwork.
If there is any way of passing on my thanks to the numerous guides that made the trip so easy and informative I would very much appreciate it.

Thanks again


Best Regards

Graham

One of the Best Trips Yet


Hey Clem,

Just wanted to say thanks for such a great tour. My passengers absolutely loved it and said it was one of their best trips yet. They have 5 friends who are interested in doing the same tour next year and they may actually call you directly to have a chat about it. I said I wasn’t sure if you dealt directly with the general public but they had your number from their tour documents. Do you think you will run it again in 2014?

Cheers Sam

April 2013

Fantastic Online Booking and Follow-up

Hi again,
 
Thank you for your reply, my husband confirmed he has received the rail pass this afternoon.
 
I would like to pass on my appreciation – your service has been outstanding. Overall my experience booking through your site and the follow up from yourself has been absolutely fantastic, with such efficient follow up along with a simple booking process online. I could not have asked for a better experience. I will be highly recommending you to my friends and family and will definitely book through your company again in future. Please pass on my feedback to your supervisor.
 
Thank you and have a great weekend.
Miriam

April 2013

Loved the Snow Monkeys

Hi Clem,
 
Ashley is back, really enjoyed the trip
He has worked out the trains now..thinks he should go back now..
 
Just didn’t like Tokyo much, but loved up at the Snow monkey’s & Hiroshima & Kyoto
People very kind & friendly
 
Thank you so much for your help with him
 
Kind Regards
Peta

April 2013 ,

A Trip to Remember

To whom it may concern, My husband Malcolm and I have just completed a wonderful holiday in Japan,  an 8 Day Sunrise Combination tour from Tokyo. We wish to congratulate all staff within the Japan Tour Company for their fantastic service during our Tour. All guides, hotel staff, taxi drivers, just everyone, were exceptional and the details such as meeting and greeting, placing us on trains, coaches etc., checking into hotels, meals, just everything, made our trip memorable and the experiences long lasting.
 
Could you please pass on our Thank You and Congratulations to all who are concerned. We would highly recommend touring with this Japanese Company to anyone. I have passed on this info. to our Travel Agent, Lynne Bird, Jetset, Devonport. Tasmania.       
 
Again many thanks, we loved it.
 
Regards

Mavis and Malcolm 

April 2013 , ,

Off The Beaten Track

Hi Clement,
Just wanted to send you an email to thank you for your wonderful help with our trip in March. We have the most wonderful time and I’m so glad that we went off the beaten track and visited Takayama, Shirakawago and Kanazawa.
All the hotels were very easy to find and very convenient locations.
The trip really was one of my life highlights, such a wonderful country. I’m determined to go back again.
Again, thank you so much.
With regards,
Gillian

,

Had a wonderful time.

Hi Akiko,
 
These clients are back and they had a wonderful time on their holiday, so thank you so much for your help. They really loved the Keio Plaza hotel :)
 
Many thanks, Nikki

Thank you for going out of your way

Olivia,
 
I just wanted to send this note to thank you for all of your help with our holiday to Vanuatu and for helping us to save significant money on that trip. Over the past 12 months you have gone out of your way to help myself and many of my colleagues and we really appreciate your good work and support you have extended to us.
 
Thank you
 
Andres

April 2013

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