Also, since you are the team leader there, just thought I’d mention that Fiona is awesome! She is really going above and beyond for the Tokyo interconnecting rooms for me. ☺ Kind Regards, Kim

June 2016

Hi Olivia, We are having a great time in Japan, thanks to your guidance we are having no trouble getting to our accommodation at each stop, your choice of the hotels is excellent all in great spots & very nice hotels, you even managed to get us out of Hiroshima before Obama’ s arrival to day, once again Thank You for your help & expertise, Cheers Rupert & Shirley

May 2016

Hi Sarah I wanted to pass on my thanks for the arrangements for our groups visit to Japan last week – I accompanied the group and hosted them up there (something Ive done for the past 12 years) This year was another great visit I specifically wanted to let you know that the guide we had on Wednesday for the trip to Nikko – Mikka I believe was her name but apologies on the spelling) was excellent and had a great sense of humour and rapport with her guests – we would be very happy to utilise her again or recommend her to others Regards Terry

May 2016

Dear Mika, We are back in Melbourne after our trip to Japan. We want to thank you very much for all your help and advice in regards to our trip. All the arrangements you made for us happened really smoothly, the accommodation was excellent and all your advice was invaluable. The Kyoto Day Tour that we did with Sunrise Tours, with an outstanding guide named Yuki, was especially good. Thank you again. We are happy to recommend JTB to anyone who asks about organising a tour of Japan. Best wishes, Devorah and Phillip

Hi Olivia, Thank you so much for all your help in organising our Japan trip. Everything ran very smoothly and I can’t think of any way in which we would have altered any of our arrangements. We were a little unfortunate with our timing in Hakone as the Ropeways were all out of action (and the weather didn’t allow us to see Mt Fuji), and the Public Holidays at the end of the month meant a couple of the attractions in Osaka (the Aquarium and USJ) were insanely crowded – but I imagine it would be fairly busy at these places all the time – and it certainly didn’t put a dampener on our adventures. The trip out to Hakone – which we never would have thought to do – complimented our journey brilliantly. Relaxing in an onsen amongst the tranquil hills of Hakone was the perfect way to relax after a hectic first few days in Tokyo and recharge ahead of the rest of our holiday. Great idea! The flights you got us were great, the travel arrangements worked beautifully, the sequence of destinations worked well……….again, wouldn’t have changed a thing! So thank you once again. I’ve already been recommending you to others (I hope you don’t mind). Who knows, we may have to come see you again when Ava is a little bit older and wanting to return!! All the best, Steve

May 2016

Dear Sir/Madam We would like to thank JTB sincerely for the most exceptional holiday we had in Japan from 11 April to 27 April, 2016. We booked through the Flight Centre (Jodie) at The Pines Elanora, but our itinerary was put together by yourselves. You are to be complemented for the complete travel, including accommodation and tours etc. We will certainly recommend our itinerary to others and your exemplary service. We could repeat the whole trip again it was so good. Many thanks. Kind regards, Johannes and Margaret

Hi Mende Now that we have finished(I hope), all of the many, many changes that have been made to our itinerary, grade of hotel, tours, sights, Rail Passes etc etc . I’d just like to say thank you for patience and tolerance in dealing with us. If it was me I would have given up long ago, but you persevered and managed to fulfil all our requirements. In addition you were a very knowledgeable source of information about the places and sights, transfers hotels and passes we needed, which enabled us, I think, to greatly improve what we initially started with. You’re an asset to your company. I had a look at your website to identify your Manager so that I could send a copy of this email but had no luck. Please show this to your Manager or if you like send me the email address and I’ll send a copy. Once again Thanks Michael

May 2016

Hello Koyomi,

We returned from our holiday to Japan (via Singapore) almost 2 weeks ago; sorry that we haven’t emailed you sooner!.

We all had a wonderful and very enjoyable time in Japan. The people were very friendly, the weather was good and all tours, accommodation and rail travel perfect. We saw lots of Cherry Blossom on trees too. Our daughter, granddaughter and grandson played the Konpira Fune Fune game with the Maiko on our dinner tour, and both our grandchildren won. That was special for us.

Most of our time was spent in and around Tokyo and Kyoto and visiting our son-in-law’s Aunt in a town near Mishima on the Tokaido bullet train line, where they live in their Japanese style house. We didn’t get to your home town area but did see the Chiba sign on the road to Disney Resort.

Thank you for everything that you did for us, Koyomi, it gave us many happy memories.

Best Wishes to you and your family.
Dennis & Athena

May 2016 Geisha/ Maiko, Sakura Cherry Blossoms

Hi Koyomi,
Just to let you know we recently returned from our holiday to your beautiful country and had a fabulous time.
All the accommodation was excellent as was the tours. The JR pass was perfect for our travel needs and enable us also to explore towns outside the main Shinkansen lines.
Can’t wait to return to Japan. Thank you again for all your assistance.

John and Julie

JR Pass

Our family of six (including four children between 9 and 14) had the holiday of a lifetime skiing and snowboarding in Hokkaido in late January 2016. We flew from Brisbane, with a short stopover in Taiwan, Taipei, then straight on to Sapporo, Hokkaido. It was a very comfortable trip, with no jet lag, and we were met by JTB staff and put on a coach for a short but scenic drive through the snow to Rusutsu Resort.

The Rusutsu Resort facilities and service were fantastic and there was plenty of the most beautiful soft powder every day. There’s plenty for the kids to do — a two-storey merry-go-round, a wave pool with slide, dog sledding, snow mobiling, etc. The hot springs were a highlight. I recommend Rusutsu Resort for families with both experienced skiers and beginners, and it is the perfect introduction to Japan for first-time visitors. We are recommending this trip to anyone who will listen. Thank you JTB for one of the best holidays we have ever had.

From Jenny

May 2016 Hokkaido, Skiing and Snow Boarding

Hi Olivia Thanks for your welcome home! Yes back home safe and sound! I emailed you some pics but I don’t know if you got them – let me know whether or not you did. We had the most amazing holiday – we are both in love with Japan! The Discover Japan tour was absolutely fabulous – the itinerary was so good! It’s the perfect tour for a first time visit to Japan for anyone! Our tour Director Maya Mizuno was wonderful, one of the best we’ve ever encountered. She always went above and beyond what was required. We could sing her praises for ever! We had a great group, ate delicious food, did and saw so much – had many special moments – unforgettable memories! Those Cherry Blossoms – WOW WOW WOW! We coped well on our own – got lost a few times – but someone always gave us assistance! The hiccup with Sakura Terrace was no big deal they sorted it without any fuss. It was a great hotel! Our free cocktail every night was great! The Brian Wilson concert (he’s a legend) we both really enjoyed – it was a wonderful way to end our trip! – thank you for going the extra mile and organising for us. I could go on and on……………….! We would like to do a review to put on the JTB website if you let me know how. Best wishes Pauline.

April 2016

Hi Mika,
We arrived back home last Wednesday. We had a great trip and found Japan an extremely interesting and friendly country. Everything went well
and we managed to catch the trains, find our hotels and enjoy the day tours you booked for us. The weather was generally good and it was quite warm in Kanazawa.

We saw lots of beautiful cherry blossoms as well as Mt. Fuji from the plane and on the day tour. It also snowed while we were in Sapporo. I would definitely like to return to see and experience more of the wonderful culture and lovely people.

Thank you very much for helping to organize our holiday, which we will always remember.

Regards,
Marilyn

April 2016 Mount Fuji, Sakura Cherry Blossoms

Hi Miyuki Thank you very much for the work you did on our holiday. It was fantastic. Every part of the holiday brought something unique to our experiences The suite in Koyasan Ichijoin was amazing, and was a brilliant way to finish off the holiday Putting us in hotel in Namba district in Osaka really made our life easy to get around in the last few days. We managed to fit in Hiroshima day trip on the last day Thank you again for all your help Graeme

April 2016

Dear Koyomi

We returned from our wonderful holiday in Japan yesterday.
We did appreciate your careful planning and would be pleased if you would pass on our special thanks to our guide ms maya mizuno. She was caring helpful and very knowledgeable.

The cherry blossoms were amazing very beautiful.

We will not hesitate to recommend you to friends thinking of travelling to Japan

Kind regards
Debbie

April 2016 Sakura Cherry Blossoms

Dear Olivia Thank you for organising my side trip to Taiwan, it was perfect, and a credit to you and JTB for your professionalism. Kind regards Les

April 2016