What our customers have said:

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We covered so much of Japan!

This was my first trup with JTB and I am very pleased to have chosen this tour. We covered so much of Japan and were shown many cultural and natural sights. The train experience was also fun and memorable. The tour guide was extremely helpful, knowledgeable and approachable. He was the key reason we enjoyed the overall experience! 

January 2017

The best Japan has to offer!

All the best Japan has to offer in 13 days!! Best tour guide ever (thanks mate). 

January 2017

An excellent tour

An excellent tour introducing us to Japan and the beautiful Japanese people. This tour highlighted areas to be revisited and left a desire to see more – thanks to our guide/escort! 

A fantastic introduction to Japan

This tour was a fantastic introduction to Japan – the culture, gardens, food and clock work efficiency of the country can be appreciated with the help of your wonderful tour guides. 

Very professional and personable tour

Very professional and personable tour guides and excellent transport arrangements. Hotels well positioned in each city and very high quality choice of meals. 

Very professional and personable tour

Very professional and personable tour guides and excellent transport arrangements. Hotels well positioned in each city and very high quality choice of meals. 

An excellent well-balanced tour

I found the Discover Japan tour to be an excellent well-balanced tour ranging from magnificent sight-seeing to cultural experiences such as the Ryokan stay and Japanese food, gardens and religions. I particularly appreciated that many of the hotels were conveniently located near railway stations so that we were able to walk to our accommodation. 

so sweet of you

Chris love! I just saw this attached note you wrote me in the docs posted! That is sooooooo sweet of you and I LOVED IT! Thank you so very much for all of your hard effort & help in the past and I wish you the happiest holiday season ever. I cc’ed my co-worker Emily here who is a killer seller. Just so she can get direct contact with you when she needs to make bookings through JTB. ALL THE BEST Warm regards, Jane

December 2016

Your knowledge was enlightening

Dear Tony, I would like to thank you for the opportunity of travelling Japan with you. Your knowledge of the areas and the traditions of Japan were enlightening and I thank you for sharing this with us. I have not previously travelled to Japan and I have gained enormous insight into this incredible country even though we only touched on it, but we did and experienced so very much. I have used JTB in the past and will continue to do so, Again thank you, Jeanette

December 2016

We'll be in touch with you soon

Hi Mende, Thank you for organising our bookings for Japan. All went well with the Toyota, it was well suited to our needs and we enjoyed all the hotels. We shall be in touch with you for our next trip to Japan, hopefully soon. Regards, Jim & Alison

December 2016

Very good service

Olivia Thanks for your help. Very good service at JTB obviously :) My best Vince

November 2016

Great customer service

Hi Olivia, Just thought I would say a quick thank you for all your efforts and great customer service in correcting our J-Rail booking mistake. We have received the correct tickets and the been credited the difference. And now we are just looking forward to our trip! Thanks again and best wishes, Thomas

November 2016

Hi Sakura Fiona has a very important client she needs an urgent quote for as they are meeting tonight. I recommended that she contact you, as you have been great and prepared a perfect itinerary for my VIP clients recently. (They loved their trip thank you!) Thanks Sakura Margy

November 2016

It meant a lot to them

Hey Clements , My clients got this off the tour guide and were wrapped to here from her . Just wanted you to know they appreciated this and thought she was a really great guide . Maybe relate this back to your ground staff in Japan as she is an asset to your business . It was nice she was thinking about them even after their trip together as my clients were elderly this meant a lot to them . Cheers Kylee

November 2016

Simply amazing

Hi Anne, Peter and I had an amazing time in Japan. It was nothing like what we expected and we were so surprised by so many things. The food was amazing, as was the experience in the Ryocan’s. We were so pleased with everywhere we went and the amount of time we stayed in each place. Tsbaki was excellent and a destination for you to consider sending others. It was beautiful. I’d love to come down and share some stories with you. Thanks for enquiring and i’ll drop in very soon. Regards, Bev

November 2016

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