About Us

JTB Australia

Welcome to JTB Travel. Did you know that we’ve been providing Japan travel experiences to Australians since 1962? That’s over 50 years doing what we do best. Back then Australia still used pounds instead of dollars.

In fact, the JTB Group Japan has been providing Japan travel experiences since 1912. For the past 100 years, throughout the incredible ups and downs of the world we’ve been offering amazing travel experiences day in and day out for travellers like you. 

JTB is an IATA and ATAS member, and has offices in Australia and New Zealand. We have a very broad range of clients from families, couples, independent travellers, business and corporate and also people who are planning their first trip to Japan. To find out more about what we have to offer, and how we can make your travel an experience you will treasure for always, take a look at our Japan Travel homepage or go to our Contact JTB page to get in touch. We look forward to being of service to you for your next Japan experience and around the world.

JTB is a company that delivers experiences. As one of the largest travel and destination management companies in the world, JTB has built both a knowledge and understanding of customer service that helps us to consistently deliver great experiences to our clients.

Since its foundation in 1912, the JTB group has worked hard to win the trust of our customers around the globe. JTB Australia is proud to be part of our companies 100 year tradition that focuses on the total package – the experience of a lifetime.

Every service offered by JTB Australia begins by first understanding the client’s strategic goals, matching it to the appropriate experience and then delivering it with an emphasis on operational excellence. Services are customised to meet the unique needs of the client and are supported by our worldwide JTB network.

Our Philosophy

Trusting your arrangements to JTB ensures you receive the highest level of service at each point along the journey. To contribute to the broadening of mutual understanding and harmony in the global society through multicultural human exchanges.

Our Vision

To be a great travel company, delivering unique experiences that bring people together.

Leisure Travel

Organise your leisure travel with the confidence that comes with using one of the world’s leading leisure travel companies.  Enjoy the trip you deserve by working with a global operator with 100 years experience. You can depend on receiving tours and travel services that are carefully planned, competitively priced and ensured to meet your expectations.  With offices and relationships around the world you can rely on us to plan a trouble free trip and to be around the corner in case you ever need us.

For clients heading overseas from Australia, Japan is one of our most popular destinations. As the biggest travel operator in Japan, no other travel company in Australia knows the Japan market like JTB. From half day city sightseeing through to 21 day fully escorted tours and ski packages, we can arrange a tour to meet your needs. We are also agents for the Japan Railpass, Tokyo Disneyland and the increasingly popular Ghibli Museum.

JTB also has tour packages to Korea and can assist with air, hotel, transfers, sightseeing, guides and restaurant bookings to virtually any global destination. With 137 offices in 86 overseas locations, JTB has the global network and connections to cover all your international needs for leisure travel.

With offices located in Sydney, Gold Coast and Cairns, JTB also has the resources to handle inbound clients from overseas. Our global inbound staff have both the experience and knowledge to service our growing number of visitors from China, Indonesia, Malaysia, Singapore and Thailand as well as our traditional market of Japan.

There is no booking too big or too small for JTB to handle. We look forward to assisting with any kind of enquiry you may have for leisure travel either within Australia or overseas.

Corporate Travel

You can feel safe, secure and confident that your corporate travel needs will be well taken care of by using Australia’s best corporate travel providers.  JTB Australia has worked with many local companies for individual corporate bookings. You can reap the benefits of our global buying power whilst also enjoying superior personal service. When you book with JTB you receive the benefit of a dedicated section staffed by corporate specialists with more than 10 years experience so you know that your travel needs are always being looked after in a professional and proactive manner.

There is much more to corporate business travel than just coordinating flight schedules.  It’s about making sure that you can spend your time achieving the objectives of your trip and leaving the complexities of international travel arrangement to us. Our experienced staff can assist with a range of travel services that take the worry out business travel allowing you to focus on you business. Our professional services include:

• Reservation and ticketing for both domestic and international movements
• Visa applications
• Travel insurance
• Hotel reservations worldwide
• Coach, private transfer and guide services
• Rental car services
• A global network of branches to support you overseas

Group Travel

We can help you plan your group travel by bringing you fantastic rates and saving you hours and hours of trying to put together an itinerary in another country.  With offices around the world, JTB are experts at organizing customized groups tours with a range of different needs.  And with offices all around the world, we’ll have people in your destination to help set things up and be there if you need assistance. Whether you’re interested in group airfares, accommodation, local transport, sightseeing tours, restaurants and attractions we can satisfy the needs of your group.

School Groups

Are you considering a school excursion or cultural exchange to Japan, France, Korea or any other destination? If so, you should seriously consider JTB Australia as your preferred travel partner.

JTB Australia is one of the leading educational tour providers for Australian schools travelling to overseas destinations. As part of the JTB global group, we arrange travel for thousands of students every year and our staff and management are committed to providing the most comprehensive and risk free tours for schools that money can buy.

From transport and accommodation to language programs and cultural exchanges, JTB Australia has an appreciation of what the students, parents and teachers are looking for in educational tours. Our experienced staff can assist with planning and costing, insurance and documentation, pre- departure briefings and airport check in support for international flights. 

You can be confident that JTB’s 100 years of industry experience and its global network will be there to support your school excursion from start to finish. 

Incentive Travel

No matter what type of business a company operates, travel consistently proves to be one of the most effective ways of motivating and rewarding both staff and business partners. A well organized incentive program will not only inspire and invigorate but also give you the chance to foster loyalty and positive brand sentiment among the participants. It can also boost individual and team performance leading to not only increased sales and productivity but also better profitability.

During our 50 years in Australia, JTB have handled many kinds of incentive programs for a wide range of corporate clients to a number of destinations including Asia, The Americas and Europe. As one of the largest travel companies in the world, JTB uses its global purchasing power to create tailor made programs to suit both your budget and needs Our staff have many years experience in planning and operating tours and will work closely with you to put together a tour that the participants will remember for years to come.

Conferences

JTB Australia has contacts and contracts with all leading conference hotels and venues throughout Australia. We can assist in the planning and operation of the conference including venue selection, transport, accommodation and restaurants to ensure that your conference is a success. 

Special Events 

Successful events begin with JTB. We will work with you at every step of the process assisting with conceptual planning and venue research, logistical support and the arrangement of special activities and supplementary tours as required. JTB have previously operated many successful events including the Iron Chef event in Sydney and Melbourne.

From Tokyo Motor Show inspection tours to quilt weaving enthusiasts, from Marathon runners competing overseas to government officials on study tours, JTB has arranged specialist programs for many different kinds of clients. Whatever your groups interests or needs, JTB can tailor a memorable tour package to suit both your groups’ budget and expectations.

JTB can arrange group tours for sporting teams and fans to a range of popular global tournaments and events. In the past we have looked after Australian groups attending the Soccer and Rugby World Cups, the Hong Kong Derby, the Singapore F1 races as well as international Karate tournaments. Whether it be professional or amateur, competitor or spectator, JTB can help you to ensure that your group’s tour is a winner.

Careers at JTB

For more information about careers at JTB – see our corporate profile website