I’m sorry I didn’t write sooner to say that we had a lovely tour and to thank you for your help organising it. We especially appreciated you coming to AKL airport to ensure our check-in went smoothly. It was nice to be met by a JTB representative at NRT, too, and shown where and how to get the rimujin basu.

Our JTB guide from Australia, Noriko Sutherland, was excellent and I’d like JTB t know that we were impressed by how well-organised, helpful and friendly she was. The English-speaking guide who joined us for the tour, Michiko Moriwaki, was also excellent. Not only was she well informed, well-organised, helpful and friendly – she also has a high standard of English. We would like to commend them both for their high standard of guiding and the way in which they both added to the quality of the tour.

I hope my husband and I are able to visit Japan again in the future and we would certainly consider travelling with JTB tours again. We would also recommend your tours to our family and friends if they were considering a trip to Japan.

We were impressed