Dear Ms Suzuki,
Thank you for your kind words and patience when booking our tour to Asakusa.
We have received all the documents and we now look forward to a pleasant sightseeing trip, also thank you for providing information on using the Yamanote line, visiting Omotesando and Shibuya.
I am impressed with your professionalism and also the way you communicated all the information so clearly. I was particularly impressed with the way you dealt with our email problem and thank you for getting in touch with me by ‘phone.
with kind regards
Joan and John
Oct. 2014
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