Hi Kathy,
Thanks for the photos, you did a great job with the trip at such short notice with the change.
You should be very proud of your effort and it was one of the best trips we have been involved in and look forward to seeing you on next years trip.
Thanks heaps
Kind Regards
Mitch,Cal, Scott and Jill
Dear Sir/Madam
I would like to express my delight in travelling with your company. My husband and I – John and Leanne went on your 14 day grand tour of Japan which departed on 29 May 2010 and we had a wonderful time!!!
ALL your tour operators/guides/drivers were EXCELLENT and we would highly recommend your company to people wishing to travel to this lovely country
Thanks again for a truly wonderful trip
Regards
Leanne, Mornington VIC
Hi Kathy,
Thanks for all your organizing of the trip to Singapore and Penang. I apologise for not thanking you in person as I was rushed through customs at light speed. Everything went very smoothly from my view, I’m sure there were some iffy moments but you seemed pretty calm for the whole trip. Thanks for all that you did to make the trip a success. I had a great time. Have a great weekend.
Regards,
Adrian
Hi Lily,
Just thought I would check in and tell you I enjoyed my recent trip to Japan and, of course, especially the Sunrise tours, which are very efficiently organised and the tour guides and general staff are very obliging and helpful. When they came to the station with us, they stayed and waved us off smilingly and were at the other end in the same way (not the same person of course), so it was very comforting to know we wren’t being left to our own devices, so to speak.
With regard to my worrying about getting the train from Tokyo Station to Shinagawa, it didn’t turn out to be a problem (1) because on the Mt Fuji trip the shinkansen stopped at Shinagawa station and of course, the Shinagawa Prince is just across the road. (2) on the trip to Kamakura the train once again stoopped at “my” station; (3) on the Nikko trip we ended up at a different station (near Tokyo Station but one down towards Shinagawa) and I was able to return to the hotel with a couple from my hotel who were already familiar with the train system, so there was no need to worry about taxis; it might be helpful for you to be able to pass on this info to other people like me who are useless with trains and worry about where they will end up. I probably could have managed with the guide’s instructions because people are quite willing to help you if they understand what you are saying.
Speaking of trains, they are unbelievable compared with ours – and no graffiti, which was marvelous. I vote for sending a delegation to Japan to find out how they do it, apart from the vast amounts of money that must be required. I was even able to take a photo of Mt Fuji from the shinkansen at 300 kph, and it came out. I was also lucky enough to still be able to see quite a number of cherry blossom tress in bloom, for which I was very grateful.
I was also impressed by the taxis and the drivers with their white gloves and spotless cars.
I would suggest you advise people to wear comfortable shoes, without laces, since you have to take them off so much for the temples etc.
The weather was great until the last couple of days when we had a bit of a battle sometimes with the rain, but it was still okay; pity it was on the walking tour in Osaka, but even so; it was a lot hotter than I expected it to be – everywhere.
Thanks again for your assistance Lily and I hope this finds you well. God bless, Kind regards,
Gail
“Your Escort was outstanding throughout the tour.”
Ron, Canberra
“Please accept our thanks for all your efforts to make our holiday so very special. We had a wonderful time in Japan and your knowledge, organisation skills and sense of humour have made our stay relaxing, very informative and totally enjoyable.”
Michelle and Russell, Melbourne
“Riki was a great asset to this tour. He was very patient, courteous, and of enormous help.”
Keanne, Melbourne
“So very enjoyable.”
Frank and Eve, Western Australia
“I think and estimation of meal costs not included, lunch JPY1,000 and dinner JPY1,500 to 2,000 would assist in budgeting for the tour.”
Peter, Melbourne
“Thank you for a beautiful holiday.”
Gizell, New South Wales
“The optional tours should have been smaller. The tours with Explore Japan by Rail were all very good.”
Amanda, New South Wales
“I enjoyed the tourist friendly atmosphere of Japan. The cleanliness everywhere and the friendly and helpful people. The only thing I would like to recommend is more use of credit card transactions in Japan.
Pauline, New Zealand
Dear Noriko
Just an e-mail of thanks and to tell you how much we enjoyed our holiday, Re-your itinerary you customised for us.
We would jump at the opportunity to do it all over again!. Unfortunately the expense would not enable us to do it again so quickly!. The break between City life at Hakone and to enjoy the onsen (Volcanic spring baths) was an awesome experience, and at every opportunity we indulged in the experience, not to mention the view of Mount Fuji and lake Ashi from the Hotel. There is so much of the wonderful experience of Japan I could mention but time does not permit. But on that point, also thanks for acquiring us hotels close to the Rail Station which helped considerably cost wise and time!. Although for your notification the Hotel in Osaka, New Hankyu, the bedroom was so small & uninviting compared to all the other hotels we were happy with only having to stay only approx. 15hrs so it could only go down as a temp. en-route stay prior to departure!.
Anyway! again thanks for your assistance in compiling an unforgettable experience for us.
Yours sincerely
Keith & Sophie
Hi Olivia,
Just a quick belated note to thank you for the organisation of our trip to Japan in April.
We had the most wonderful time, experiencing all the wonderful things Japan has to offer, the extremely helpful and courteous people, tasty and interesting food and the amazing cultural experiences.
We found the use of the train and buses to be very straight forward and efficient to use (once you understood how the systems worked). Language was certainly not a difficulty.
During our travels we met another couple (from Melbourne) in Takayama who were singing your praises as you had organised their entire trip including accommodation etc.
Olivia we would have no hesitation in recommending anybody to utilise your services. We look forward to hopefully going to Japan again in the not too distant future to enjoy other areas North of Tokyo that we did not have the time to do on this occasion.
Once again, thank you for your very professional help and advice.
Kind regards
Greg & Kathy
